AVG scans

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speleobat2
Posts: 1646
Joined: Tue Apr 03, 2007 3:14 pm
Location: USA--Alabama

Post by speleobat2 » Sun Apr 26, 2009 9:37 pm

Maybe it's gremlins!

Something slowed the scan down to the normal 5 hours rate while I was off reading a book. Then when I tried to go online, MSN informed me that I had to re enter my dial-up information--except I couldn't. I finally clicked on the Connection Settings and something had checked the DSL box. Had this happen once before and no one could tell me why that happened. This time I unchecked the box and everything is back to "normal". Must be gremlins!

Carol :D
Looking for: Clerihew, Longmuir/Longmore, Chalmers, Milne, Barclay in Newhills,
Munro, Cadenhead, Raitt, Ririe/Reary

ninatoo
Posts: 1231
Joined: Sat Oct 15, 2005 10:42 am
Location: Australia

Post by ninatoo » Sun Apr 26, 2009 10:25 pm

It sounds like you have some sort of virus thingy Carol...or another name for the gremlin you have. When things like this happen to me I make a search on google, such as "AVG taking too long" to see what others have to say. Sometimes it helps. Good luck!

Nina
Researching: Easton ( Renfrewshire, Dunbarton and Glasgow), Corr (Londonderry and Glasgow), Carson (Co. Down, Irvine, Ayrshire and Glasgow), Logan (Londonderry and Glasgow)

Currie
Posts: 3924
Joined: Fri Jun 22, 2007 3:20 am
Location: Australia

Post by Currie » Mon Apr 27, 2009 4:11 am

Here’s something you could try to see if anything else is running at the same time as the AVG scan, using up resources, and slowing things down.

Close down all your other programs except those that normally run all the time such as Virus and Firewall. Start a manual AVG scan and set to fast. Press ctrl, alt and del on your keyboard at the same time. Windows Task Manager should then appear. Maximise the Task Manager window.

On the Processes tab make sure “show processes from all users” is ticked. The third column shows CPU usage as a percentage of the total. You’ll probably find that avgcsrvx.exe and avgscanx.exe (names may vary between versions?) are running and using in total up to maybe 95% but the total could be much less.

Is there anything else running that is using up more than about 10% of the processor. Don’t worry about the System Idle Process as it’s just the currently unused CPU capacity so that will be high if the others are low and visa versa.

Take a note of the details of anything in the list that shows a CPU number of more than about 15. If there’s something eating up resources and slowing down the AVG scan it may show up there.

If you have a lot of photos, movies, and other media on your computer you could try not scanning those file types. Under Tools – Advanced Settings – Schedules – Scheduled Scans, on the How to Scan tab you can set your scheduled scan to scan infectable files only and whether or not to scan media.

If you continue to have serious problems with AVG there are excellent free alternatives in particular AVAST that you could try. You shouldn’t have more than one AV program installed at the same time. http://www.snapfiles.com/reviews/avast_ ... avast.html

Quite apart from the above you may have many unnecessary programs starting up each time your computer is turned on. With XP you can see these by going to Start – Run and typing msconfig in the box. On the startup tab you’ll see a number of ticked boxes. I have only AVG, Zone Alarm, two Video card entries and a PIM similar to Outlook, in total 5. Any one interested in this sort of digging can find out more here http://www.answersthatwork.com/Tasklist ... sklist.htm and http://www.sysinfo.org/startuplist.php

Hope that’s useful,
Alan

speleobat2
Posts: 1646
Joined: Tue Apr 03, 2007 3:14 pm
Location: USA--Alabama

Post by speleobat2 » Mon Apr 27, 2009 11:28 am

Thanks to Nina and Alan!

Nina: There seems to be a lot of chatter out there about the new AVG 8.0 being a lot slower than 7.5 was. Also a number of fixes which I need to take a longer look at. The MSN thing was probably just an MSN glitch. Quite a bit of chatter about that too!

Alan: I will definitely take a crack at your suggestions after I have my second cup of coffee! There are a couple of things on the AVG site and others about not scanning non-infectable files which I need to read up on.

I keep reminding myself that computers are complex and slog on!!!

Carol :D
Looking for: Clerihew, Longmuir/Longmore, Chalmers, Milne, Barclay in Newhills,
Munro, Cadenhead, Raitt, Ririe/Reary

speleobat2
Posts: 1646
Joined: Tue Apr 03, 2007 3:14 pm
Location: USA--Alabama

Post by speleobat2 » Tue Apr 28, 2009 1:48 am

Hi Alan,

I followed up on your suggestion to take a look at CPU usage and found that I have a totally boring computer. The highest CPU number I came up with was an 8. Good news, actually.

When I was googling the problem, I found a number of people having problems with AVG, mostly with the auto update, but there were solutions to those. A few mentioned problem with the auto scan schedule, but no real solutions were offered. One person did mention the dreaded Vista conflict possibility.

While I was online, the icon in my toolbar lit up with it's little warning exclamation point so I went to the AVG window which said that the update connection failed so I started a manual update which turned out to be pretty substantial--half an hour download on dial-up. Maybe it was correction for some of this stuff!

My next scheduled scan is set for 1:00 am. I'll see what happens with it then email AVG which I haven't done yet.

Thanks again,

Carol :D
Looking for: Clerihew, Longmuir/Longmore, Chalmers, Milne, Barclay in Newhills,
Munro, Cadenhead, Raitt, Ririe/Reary