Help opening images in the gallery

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Anne H
Global Moderator
Posts: 2127
Joined: Sat Apr 30, 2005 5:12 pm
Location: Scotland

Help opening images in the gallery

Post by Anne H » Sun Mar 09, 2008 6:03 pm

Does anyone have any ideas as to what might be wrong? I've been unable to open images this past couple of days. When I click on the link a new page opens with the normal little "file" icon, and when I click on that to open the image, I get a blank page.

I expect I might have changed a setting somewhere when I installed new security software last week...it kept asking me to allow or deny applications...unfortunately, I'm not sure what I allowed and didn't allow.

Any ideas, please?
Regards,
Anne H

AndrewP
Site Admin
Posts: 6189
Joined: Sun Dec 12, 2004 1:36 am
Location: Edinburgh

Post by AndrewP » Sun Mar 09, 2008 11:44 pm

Hi Anne,

Is this all Gallery images? Or is it specific types - such as, can you see JPG's (normally from the OPRs), but you cannot see TIF's (normally from the statutory bmd registers)?

All the best,

AndrewP

Anne H
Global Moderator
Posts: 2127
Joined: Sat Apr 30, 2005 5:12 pm
Location: Scotland

Post by Anne H » Mon Mar 10, 2008 1:26 am

Hi Andrew,

Looks like it's only the TIF images (BMD's) in the gallery...I can open the JPG's.

I don't know if it means anything, but I have no problem opening TIF's in my viewed images on SP, or the TIF's or JPG's saved to my hard drive.

Regards,
Anne H