Has something changed?

ninatoo · Post by **ninatoo** » Wed Mar 01, 2006 5:15 am

Hi all,

I have always used Mozilla Firefox as my browser when using SP and had no problems viewing records.

Today I downloaded a new record, and was unable to view it. I kept getting an error message. I couldn't see any of my previously viewed records either. So I sent off a contact letter to SP.

Just before I did I read the stuff it says about Active X (Internet Expolorer only) versus Java, and so I tried to download the record while using Internet Explorer (which I HATE - it lets in way too much popups and spyware) Well it worked BUT my PC still used Java to open it.

Is Firefox suddenly not compatible with SP? I don't want to use IE. My computer has never been better since using Firefox, so I hope it is just a glitch for today....

Anyone else having problems?

Falkyrn · Post by **Falkyrn** » Wed Mar 01, 2006 1:39 pm

No problems here using Firefox although I use "Direct view" on Scotlands people and a utility within Firefox called "Alterna- Tiff viewer"

JayPee · Post by **JayPee** » Thu Mar 02, 2006 12:36 am

For what it's worth, my firefox/java combination are working;
I can view SP records with no problems.

Firefox:
- Firefox->Help->AboutMozilla...
-- shows Firefox 1.5.0.1

Java:
- Windoze->Start->ControlPanel->Java...
-- tab "General", click "About..."
---- shows "Version 1.5.0 (build 1.5.0_06-b05)"

If your version numbers are earlier that those I report, you might want to update...

- JayPee

ninatoo · Post by **ninatoo** » Thu Mar 02, 2006 11:43 am

Thanks for the replies!

I heard from SP, who said "There seems to have been an intermittent problem on the site at that time
however I have checked your account and the images are opening.

Can you please check from your image section again."

I did, and it seems to be working fine now. Whew!

Thanks for suggestions,

Nina