Download issues

If you are having difficulty with the ScotlandsPeople site, or have answers

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searcher 52
Posts: 34
Joined: Tue Feb 27, 2007 7:46 pm
Location: Paisley

Download issues

Post by searcher 52 » Wed Sep 05, 2007 3:47 pm

I have been trying to do a bit of spring cleaning in my account at SP. I have about 6 pages of viewed images and have been downloading them/printing them off etc.

I was merrily downloading when at about the third page it suddenly gave up. By this I mean that although I could view an image I couldn't save it.

I don't have any download restriction with my ISP (well not that I'm aware of) so does SP have a restriction on the amount that can be downloaded in a day?

Andrew

DavidWW
Posts: 5057
Joined: Sat Dec 11, 2004 9:47 pm

Re: Download issues

Post by DavidWW » Wed Sep 05, 2007 3:57 pm

searcher 52 wrote:I have been trying to do a bit of spring cleaning in my account at SP. I have about 6 pages of viewed images and have been downloading them/printing them off etc.

I was merrily downloading when at about the third page it suddenly gave up. By this I mean that although I could view an image I couldn't save it.

I don't have any download restriction with my ISP (well not that I'm aware of) so does SP have a restriction on the amount that can be downloaded in a day?

Andrew
There are no restrictions of which I'm aware...........

If you continue to have problems, then I'd recommend that you submit a contact form, - on the home page at http://www.scotlandspeople.gov.uk/ click on "Contact Us" right down at the bottom ...........

David