Logging On

nelmit · Post by **nelmit** » Wed Jan 31, 2007 5:34 pm

Anybody else having problems today?

I have been trying to log on all day but no joy.

Regards,
Annette M

CatrionaL · Post by **CatrionaL** » Wed Jan 31, 2007 5:59 pm

Hullo Annette

I just logged on to SP a minute ago, for the first time today admittedly. Didn't have a problem.

Best wishes

Catriona

nelmit · Post by **nelmit** » Wed Jan 31, 2007 6:08 pm

CatrionaL wrote:Hullo Annette

I just logged on to SP a minute ago, for the first time today admittedly. Didn't have a problem.

Best wishes

Catriona

Hello Catriona,

Actually to say I can't log on isn't strictly true.

When I enter my user name and password I am directed to the search page but it's not my home page.

I then have to either register or log in as an existing user and when I do I end up on the same page.

In other words I cannot search or access any of my records.

Hope you understand this.

Regards,
Annette M

CatrionaL · Post by **CatrionaL** » Wed Jan 31, 2007 6:22 pm

Annette

Just had another longer look. SP is functionning normally for me this evening. Hope it gets sorted out for you soon too. Sorry I have no help to offer.

Best wishes

Catriona

nelmit · Post by **nelmit** » Wed Jan 31, 2007 6:24 pm

CatrionaL wrote:Annette

Just had another longer look. SP is functionning normally for me this evening. Hope it gets sorted out for you soon too. Sorry I have no help to offer.

Best wishes

Catriona

Thanks anyway Catriona, I'll keep trying.

Regards,
Annette M

Post by **Jean Jeanie** » Wed Jan 31, 2007 6:42 pm

Hi Annette

I've had no problems today.

Sorry I can't help you

Jean

Alison Plenderleith · Post by **Alison Plenderleith** » Wed Jan 31, 2007 6:47 pm

Hello Annette,

I've logged on several times today and everything has been normal.

Sorry I can't help.

Kind regards,

Alison

SuMacd · Post by **SuMacd** » Wed Jan 31, 2007 7:41 pm

Hi Annette
Was on this morning but had exactly the same problems as yourself this afternoon.Have just checked again & can log in OK now.

Susan

nelmit · Post by **nelmit** » Wed Jan 31, 2007 8:13 pm

SuMacd wrote:Hi Annette
Was on this morning but had exactly the same problems as yourself this afternoon.Have just checked again & can log in OK now.

Susan

Hello Susan and All,

All is well with me too now.

Kind regards,
Annette M

ninatoo · Post by **ninatoo** » Sun Feb 04, 2007 11:54 am

I can log on but when I am trying to buy some credits, the payment page times out. I got this message:

"An error has occured while processing your request. An automatic email has been sent to website administrator containing a detailed description of the error. We apologize for any inconvenience this has caused. Please click the "CANCEL PAYMENT" button below and you will automatically be returned to www.scotlandspeople.gov.uk where you can resume the order process."

Nina