licence error

cadmium · Post by **cadmium** » Sun Aug 05, 2007 11:26 pm

I'm getting the following error when trying to view certificates (either new or old).

ViewONE is not licensed for this web site.
http://scotlandspeople.gov.uk/viewers/j ... t/v1files/

The certificates won't open at all... :/

LesleyB · Post by **LesleyB** » Sun Aug 05, 2007 11:42 pm

Hi mikokunsaki
....and welcome to Talking Scot

There are three choices to view the documents on SP in your profile on SP:
Java
DirectX
Direct download.

My guess is that it is Java you are using judging from the error message you are getting. I don't use Java myself, so can't really advise if it is perhaps an update that needs downloading or similar.

Best suggestion would be to change your prefs to "direct download" which will let you download the files directly to your PC and open them in an image viewing or edting program.

Best wishes
Lesley

cadmium · Post by **cadmium** » Sun Aug 05, 2007 11:53 pm

Thanks for reply... any suggestions as to what image viewing program I could use? It's coming up as tiff file and suggesting photoshop it seems, but I don't have installed.

Edit: Nevermind, got one working.

Though I wonder why it doesn't work now as Java worked before?

Maybe new Mozilla version.. Thanks for advice.

Post by **emanday** » Sun Aug 05, 2007 11:59 pm

Hi mikokunsaki,

Search for Irfanview on the internet. It is a very good free (always a good thing) image viewer which has a few extra facilities.

trish1 · Post by **trish1** » Mon Aug 06, 2007 5:41 am

It has it's own name as the web address
http://www.irfanview.com/

Great piece of free software - even I can understand it

Trish

Kathy · Post by **Kathy** » Mon Aug 06, 2007 7:05 am

I have the same problem with Java use on SP, and I also use Mozilla, I suspect one of the recent updates may be causing the problem.

I switched to Internet Explorer, and I am able to view documents on SP.

Kathy