WELL DONE SP

If you are having difficulty with the ScotlandsPeople site, or have answers

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Bertha
Posts: 230
Joined: Tue May 24, 2005 6:35 pm
Location: Edinburgh

WELL DONE SP

Post by Bertha » Wed Oct 11, 2006 5:40 pm

A big thankyou to Rosslyn at NRH for her prompt attention to my request.
I downloaded a very bad image last week and contacted SP on Sunday regarding this. On Monday I received a reply from Rosslyn who not only said she would try and get the image rescanned onto the system but would send a papercopy which arrived today. Excellent service indeed.
The papercopy is very readable and solves one of our family mysteries.
So never be shy in contacting SP and asking for help, I find them very obliging.
Bertha

(Admin - duplicate post deleted)
looking for
Nelson/Neilson,Wood,McDonald,Baillie - East Lothian
McLaren,Ross,Kelly,McEwan,Nicholson,Price/Pryce,Telfer,Robertson, Dickson/Dixon, Gibson,Niven Edinburgh

Liz Turner
Global Moderator
Posts: 661
Joined: Tue Feb 14, 2006 11:28 pm
Location: Renfrewshire, Scotland

Post by Liz Turner » Tue Oct 17, 2006 8:31 pm

Bertha

Couldn't agree more. On the 3 occasions I've contacted them (and it's been Rosslyn each time), I've been very happy with what they've done.

Liz
Fife: Nicolson, Cornfoot, Walker, Gibson, Balsillie, Galt, Elder
NE Scot: Nicolson, Lindsay, Haliburton, Ross
Edin & Central: Nicolson, Blaikie, Stevenson, Ross, Hotchkiss, Suttie, Christie, Clelland, Gray, Purvis, Lang, Dickson
Ross & Cromarty: Ross