Upload failure !

Post by **Tracey** » Thu Dec 21, 2006 8:35 pm

No matter what i do, as soon as i upload an image and then click continue i get the message "O uploads successfull"

Any ideas ?

Tracey

Post by **AndrewP** » Thu Dec 21, 2006 9:03 pm

Hi Tracey,

What is the size of the file?

What type of file? (jpg, tif, something else?)

What part of the Gallery are you trying to upload to?

All the best,

Andrew

Post by **Tracey** » Thu Dec 21, 2006 9:09 pm

Hi Andrew

3914 x 2708 jpeg then i edited it so as to only show the name i need deciphering 458 x 144 saved as bitmap. As to which part of the gallery i dont know i just press upload to gallery then the Browse bit comes up then i find it in my documents then upload. I dont know why i cant do it now

Hope this makes sence

Tracey

Post by **marilyn morning** » Thu Dec 21, 2006 9:39 pm

Hi Tracey,

Try saving the file as "Tif" and not bitmap.

Regards
Marilyn

Post by **Tracey** » Thu Dec 21, 2006 9:45 pm

Hi Marilyn

When i edit things they automatically save as bitmap

Tiff on my pc isnt something i am familiar with but will have another go at editing and see if i get an option of how to save edited files.

Thanks

Tracey

Post by **AndrewP** » Thu Dec 21, 2006 9:58 pm

Hi Tracey,

It is almost certainly the filesize (kbytes) that is stopping your image upload from succeeding.

As a bitmap is not compressed of any sorts, it can be a large file (essentially height x width x max amount of colours). If it is a black and white file and is saved as a black and white bitmap, then the file size can be quite small. If it is a greyscale or colored image, then the file size increases.

For a black and white or greyscale image, tif format is good. For a coloured image, then jpg format compresses it - usually to a managable size).

All the best,

Andrew

Post by **Tracey** » Thu Dec 21, 2006 10:08 pm

I have a page i downloaded from Ancestry ship lists and i cant make out a birth place, the writing is clear enough i just dont know what it is saying to me ! So as it was a big file i edited it and just "cut" the area where it has birth place written and i have just gone and done it again and i only get the option to save as bitmap after editing so................
I also only have the editing/photo software my pc was born with so no fancy stuff for me and maybe thats why i cant change this.

Oh well ...........but many thanks

Tracey

LesleyB · Post by **LesleyB** » Thu Dec 21, 2006 10:22 pm

Hi Tracey
What program are you using to open and work with the image? It should give its name along the blue title bar at the top of the window.

Best wishes
Lesley

Post by **Tracey** » Thu Dec 21, 2006 10:24 pm

Hi Lesley

When i click on the image to edit it goes to "Paint"

LesleyB · Post by **LesleyB** » Thu Dec 21, 2006 10:58 pm

Hi Tracey
You can save as other image types in Paint. When saving go to File>Save As... in the "Save as..." dialog box, at the bottom, there is a drop down menu called Save as type. You should be able to change the file format of the image there. I reckon jpeg is probably your best "all purporse" image file type for uploading to TS.

best wishes
Lesley