LDS

The technical section

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Bertha
Posts: 230
Joined: Tue May 24, 2005 6:35 pm
Location: Edinburgh

LDS

Post by Bertha » Thu Feb 15, 2007 10:45 am

Good morning
Has anyone had any problems on the Family Search site?
Today, no different from any oher time, I was on the site and after about 15 mins or less, it suspended my research. It claims I had made too many requests states my software is sending automated request. I have been using my new XP for 4 mths now and am on Family Search several times a week and this has never happened before.
Regards
Bertha
looking for
Nelson/Neilson,Wood,McDonald,Baillie - East Lothian
McLaren,Ross,Kelly,McEwan,Nicholson,Price/Pryce,Telfer,Robertson, Dickson/Dixon, Gibson,Niven Edinburgh

Susan
Posts: 85
Joined: Mon Aug 28, 2006 1:03 am
Location: Montrose, Scotland

Post by Susan » Thu Feb 15, 2007 11:40 am

Hi Bertha

I have been having exactly the same problems as you. Lat night whilst using my laptop at home that was happening and it is doing the same on my works pc today - I tried about 8 am when I first came in and again just now while I'm having a wee teabreak - you get a few searches done then suspension messages. I have seen it do that before - but only very rarely. I think it must be an error on their site just now.

Susan.

emanday
Global Moderator
Posts: 2927
Joined: Tue May 30, 2006 12:50 am
Location: Born in Glasgow: now in Bristol

Post by emanday » Thu Feb 15, 2007 12:55 pm

I've not been having suspension messages, but for the last 3 or four days it has sometimes gone to the standard IE "cannot access page" messages. Clicking on the back button and then on the link again seems to clear it.
[b]Mary[/b]
A cat leaves pawprints on your heart
McDonald or MacDonald (some couldn't make up their mind!), Bonner, Crichton, McKillop, Campbell, Cameron, Gitrig (+other spellings), Clark, Sloan, Stewart, McCutcheon, Ireland (the surname)

Bertha
Posts: 230
Joined: Tue May 24, 2005 6:35 pm
Location: Edinburgh

post subject

Post by Bertha » Thu Feb 15, 2007 8:17 pm

Thank goodness it wasn't me.
Mary, I have been having your problem off and on for a while, not just with LDS but that's where it happens most. I have been blaming my server.
Regards
Bertha
looking for
Nelson/Neilson,Wood,McDonald,Baillie - East Lothian
McLaren,Ross,Kelly,McEwan,Nicholson,Price/Pryce,Telfer,Robertson, Dickson/Dixon, Gibson,Niven Edinburgh