Ancestry and the neighbour search

Useful places to look up facts

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mallog
Posts: 438
Joined: Wed Apr 05, 2006 5:41 am
Location: Ayrshire Coast

Post by mallog » Tue Apr 01, 2008 1:42 pm

Muriel wrote:- have you any idea how many James Manns were born in the 1880s :?
Would that be the same number of James McGregor's ??? :lol: :lol:
Anderson, McAlpine, Blue - Argyll
Dunn Fife /ML
Coutts, McGregor - Perth/Govan
Glen, Crow, Imrie - Angus
Scott & Pick ML
Mason - Co Down

Muriel
Posts: 381
Joined: Wed Aug 30, 2006 1:13 pm
Location: Edinburgh

Post by Muriel » Tue Apr 01, 2008 5:17 pm

Probably Mallog :D

Anne - she's made an excellent recovery but isn't allowed to drive any more so can't get to her local LDS centre. I think frustation is starting to set :x in so being able to look up the indices on line & then have someone to go & look at the actual certificates is a help.

Muriel
Searching Ross - Lochwinnoch & Eaglesham, Renfrewshire; Glasgow; Glover - Paisley; Macadam - Glasgow.

Anne H
Global Moderator
Posts: 2127
Joined: Sat Apr 30, 2005 5:12 pm
Location: Scotland

Post by Anne H » Mon Apr 07, 2008 7:55 pm

Hi Sarah,
My subscription renews April 18th, so do let me know what they say!
Well...no telephone call or email with an explanation as to why the neighbour search is no longer on Ancestry. My subscription ran out today, and true to their word, they didn't automatically renew it.

Maybe it will come back later :roll:

Regards,
Anne H

Jack
Posts: 1808
Joined: Sat Dec 11, 2004 5:34 pm
Location: Paisley

Re: Ancestry and the neighbour search

Post by Jack » Thu Apr 17, 2008 7:00 pm

Hi all,
Reply at last from Ancestry regarding my query about the missing "Neighbour Search".
I wrote to them on the 4th April as i thought that the more folk that complained, the better!
====
Response (Christi) 04/17/2008 04:50 PM
Dear Jack,

We appreciate your message. Thank you for your error report.
The problem has been reported to our developers and hopefully will be corrected shortly.
Feedback from you, our valued customer, helps us correct errors and improve the website.
Your patience and efforts to assist us in this matter are appreciated.

If there is anything else with which we might assist you, please let us know.

Christi
Member Solutions
Ancestry.com

====
So here's hoping "shortly" means very soon...and not weeks or months.
Time will tell.
And they could assist me by correcting all their ludicrous transcriptions for a start.
But perhaps i'd better leave that complaint for when they're less busy....
Jack

Anne H
Global Moderator
Posts: 2127
Joined: Sat Apr 30, 2005 5:12 pm
Location: Scotland

Post by Anne H » Thu Apr 17, 2008 9:45 pm

Jack wrote:
I wrote to them on the 4th April as i thought that the more folk that complained, the better!
I agree…Good for you, Jack, and I’m glad you received a response!

Jack wrote:
And they could assist me by correcting all their ludicrous transcriptions for a start.
But perhaps i'd better leave that complaint for when they're less busy....
I have a feeling we’ll have to wait a long time for that one but at least they are supposedly looking into the “missing neighbours”! As you say, “time will tell”. :wink:

Regards,
Anne H